Privacy Policy

    Effective Date: January 2, 2026

    Last Updated: January 21, 2026

    1. Introduction

    Welcome to Dephy (the "Site"). We value your privacy and are committed to protecting your personal data. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our Site, powered by Shopify and hosted on Webflow.

    By using our Site, you agree to the collection and use of information as described in this Privacy Policy.

    2. Information We Collect

    a. Personal Information

    Information that can identify you, such as your name, email address, phone number, and mailing address.

    b. Order and Payment Information

    When you make a purchase, we collect information necessary to process your order and payment, including billing and shipping address, contact information (email, phone number), and payment details (credit card or other payment methods). Payment data is processed securely through Shopify and/or third-party payment processors. We do not store complete payment information on our servers.

    c. Usage Data

    We collect information about how you interact with our Site to help us operate, maintain, and improve your experience. This includes your IP address and general location, browser type and version, device type and operating system, pages visited, time spent on pages, navigation paths, and referring websites or links that led you to our Site.

    d. Cookies and Tracking Technologies

    Our Site uses cookies and similar tracking technologies to enhance your experience, understand how the Site is used, and deliver personalized content.

    e. Device and Usage Information

    When you plug a Sidekick battery into the Dual Bay IoT Charger, we collect limited data about how your device is configured and performing. We do not collect or track your movement, walking routes, or any location data related to your physical activity.

    3. How We Use Your Information

    We use your information to:

  1. Operate and maintain our Site and online store
  2. Process and fulfill orders, including shipping and returns
  3. Communicate with you about your order or account
  4. Send promotional or marketing communications (with your consent)
  5. Improve and personalize your shopping experience
  6. Analyze usage to improve our products and services
  7. Comply with legal obligations and enforce our terms

    8. 4. Sharing Your Information

    We do not sell your personal information. We may share your information with Shopify (our e-commerce platform), TrueMed (for HSA/FSA payment processing), service providers for payment processing, email marketing, website analytics, customer support, and shipping fulfillment. We may also disclose information if required by law or in the event of a merger, acquisition, or sale of assets.

    5. Your Rights and Choices

  8. **Access, Correction, and Deletion:** You can request access to, correction of, or deletion of your personal information by contacting us at hello@dephy.com
  9. **Marketing Emails:** You may opt-out of promotional emails at any time by following the unsubscribe link.
  10. **Cookies:** You can control cookies through your browser or device settings.
  11. **California Residents (CCPA/CPRA):** You have rights to request access, deletion, and information about data use.
  12. **EEA/UK Residents (GDPR):** You have rights to access, correct, delete, and restrict processing of your data.

    13. 6. Data Retention

    We retain personal information to fulfill the purposes described in this Privacy Policy, including compliance with legal, tax, accounting, and regulatory requirements.

    7. Security

    We take reasonable measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

    8. International Data Transfers

    Your information may be transferred to servers outside your country or region. By providing information, you consent to these transfers.

    9. Children's Privacy

    Our Site is not intended for children under 13. We do not knowingly collect information from children under 13.

    10. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. The revised version will be posted with an updated date.

    11. Contact Us

    Dephy Inc.

    80 Central St, Suite 125, Boxborough, MA 01719

    (508) 258-1806

    hello@dephy.com